Terms and conditions

These terms set out how you shop in the sticker4y.eu webshop: how the contract is concluded, how you pay, when and how we deliver, when you can withdraw from the purchase and what we do if something goes wrong.

Valid from 20 October 2026

1. Provider information

Name	Mikó Tamás, sole trader
Registered address	9464 Und, Fülesi utca 11., Hungary
Place of business (production)	9400 Sopron, Baross út 24/A, Hungary
Registration number	52574333 (Hungarian register of sole traders)
Tax number	69014570-2-28
EU VAT number	HU69014570
Email	sticker@sticker4y.eu
Phone	+36 70 884 1919
Website	sticker4y.eu
Hosting provider	Tárhely.Eu Szolgáltató Kft., 1144 Budapest, Ormánság utca 4. X. em. 241., Hungary, support@tarhely.eu

The language of the contract is the language you select in the webshop when ordering. All language versions of these Terms have the same content; this does not restrict the mandatory consumer protection rules of the buyer’s country.

2. Scope

These General Terms and Conditions (Terms) apply to all orders placed in the sticker4y.eu webshop – whether you buy as a private individual (consumer) or as a business. Where the two cases differ, we point this out separately.

• Consumer: a natural person acting outside their profession, self-employed activity or business.
• Business: anyone buying in the course of their profession, self-employed activity or business. This also includes anyone who enters a tax or VAT number at checkout.

By placing an order you accept these Terms. The version valid at the time of your order always applies to it. You can download or print the Terms from this page at any time.

The contract is governed by Hungarian law, in particular the Hungarian Civil Code (Act V of 2013), Act CVIII of 2001 on electronic commerce, Government Decree 45/2014. (II. 26.) on contracts between consumers and businesses and Government Decree 373/2021. (VI. 30.) on the sale of goods. If you are a consumer living in another EU member state, you also benefit from the mandatory consumer protection rules of your country of residence; these Terms do not restrict them.

We have not signed up to any code of conduct. Only persons aged 18 or over may place orders.

3. The products

We sell three product groups in the webshop:

• Custom stickers: self-adhesive stickers made from the artwork uploaded by the buyer. You choose the shape, version (die-cut or sticker sheet), material, lamination, size, quantity and production time in the configurator. We describe the properties of the materials on the Materials page.
• Signage: made-to-measure car, wall, window and floor stickers, advertising banners and other printed signage made from the buyer’s artwork and dimensions.
• Exhibition systems: roll-ups, banner and textile walls, promotion counters, beach flags, snap frames, leaflet holders and accessories. These products can usually be ordered in three versions: Frame only (without print), With print (frame with custom print) or Print only (replacement print for an existing frame). We source frames and accessories from a contract manufacturer and produce the prints ourselves. Dimensions, weight and technical data are on the product page, the print templates in the “Downloads” tab.

The sample pack is a ready-made, non-personalised product with material samples.

Product photos and the on-screen preview are for guidance only. Printed colours may differ from what you see on screen depending on your monitor settings (see section 8).

4. Prices

• Prices are in euros (EUR). For private customers the product page shows gross prices including the VAT rate of the selected delivery country; in the business view, which you can select in the header, prices are net (+ VAT). At checkout you see the exact gross total before you order.
• If you buy as a business from the EU and enter a valid VAT number (VIES check) and the delivery address is not in Hungary, the invoice is issued under the reverse-charge procedure without VAT. Invoices to businesses in Hungary include Hungarian VAT.
• The price includes production, the digital proof and packaging. Shipping is added: free for stickers; for signage and exhibition systems according to section 9. Checkout shows the shipping cost before you order.
• For custom stickers the minimum order quantity is 25 pieces and the minimum order value is €17.90 + VAT. The unit price falls as the quantity rises. For larger quantities you can request a custom quote on the product page.
• If a product is shown at an obviously wrong price due to a technical error (for example 0 € or a fraction of the market price), we are not obliged to deliver it at that price. In that case we offer you the correct price; if you do not accept it, we refund any amount already paid.
• Currency conversion and other fees charged by your bank or PayPal are borne by the buyer.

5. Ordering process and conclusion of the contract

1. On the product page you set up the product (for stickers in the configurator, for exhibition systems by choosing the version and size), upload your artwork or indicate that you will send it later, and add the product to the cart. You order different designs as separate items.
2. At checkout you enter your billing and delivery address and, for business purchases, your VAT number.
3. Before submitting you can check everything on the summary page and correct any input errors by going back to the cart or to the previous fields.
4. By clicking the “Order with obligation to pay” button you place an order with an obligation to pay. You then pay on the PayPal page.
5. Within 48 hours you receive an automatic email confirming receipt of your order. If it does not arrive, you are not bound by the order.

The contract is concluded electronically with the confirmation email sent after successful payment. It is not considered a written contract and we do not file it; however, we keep the order data because of our invoicing obligations. Information about data processing can be found in the Privacy policy.

If you do not check your spam folder or enter an incorrect email address, the confirmation and the proof may be delayed. We are not liable for this.

6. Payment terms

• Payment is made in advance when ordering via PayPal: with a PayPal account or by credit card (also without a PayPal account).
• Card details are processed exclusively by PayPal; we neither see nor store them. PayPal’s own terms also apply to the use of PayPal.
• We only start production after successful payment. If the payment fails or is rejected by the payment service, the order is not concluded.
• We issue the invoice electronically and send it by email. By ordering you accept the electronic invoice.
• Loyalty credit: as a registered customer you receive 5% of the net goods value (excluding shipping and VAT) of every completed order as credit in your account. The credit can be redeemed in the cart within 6 months of being credited and cannot be paid out in cash. For cancelled or refunded orders the credit is withdrawn and any unused deduction is reversed.
• We credit the price of the sample pack to you as a single-use voucher code. You receive it by email and can redeem it for a sticker order within 60 days of ordering the sample pack. The voucher cannot be paid out in cash and cannot be combined with other vouchers.

7. Artwork, proof, production

The uploaded artwork

• You are responsible for the quality of the artwork (resolution, colours, spelling, content). We describe recommended formats and settings on the Print files page.
• We check every file. If the artwork’s resolution is too low or it is unsuitable for printing, we let you know and make a suggestion. This may delay production.

Digital proof

• For every printed product we email you a digital proof (for stickers with the cut line). There is no proof for products without print (“Frame only”) or for accessories; we ship these after payment.
• Please check the proof carefully: text, size, shape, cut line and colours. The approved proof is the basis of production. We are not liable for errors contained in it that you approved (for example typos, wrong size).
• You can request changes before approval. If a change affects the parameters of the ordered product (for example size, material, quantity) and the price changes as a result, we tell you the difference in advance. The order is only changed with your consent.
• If you neither approve the proof nor request changes within 30 days, we may cancel the order and refund the full amount paid.

Production time

Custom stickers, standard	up to 200 pieces: shipped on the next working day after approval; over 200 pieces: 1–3 working days
Custom stickers, express (+40%)	1–2 working days
Signage, car, wall and floor stickers, banners	2–3 working days
Exhibition systems	3–5 working days (for the “Frame only” version until dispatch, without proof)

Production time starts when you approve the proof and is counted in working days (Monday to Friday, excluding Hungarian public holidays). The courier’s delivery time is added. The times are guidelines. If for a particular reason we cannot meet them, we will inform you immediately.

8. Production tolerances

The following technology-related deviations are not considered defects:

• Colour: printed colours may differ from what you see on screen, especially for bright artwork created in RGB. The same colour looks different on different materials (for example white vinyl, clear, holographic, metallic). The colours of two separate orders may also differ slightly.
• Cutting: the cut line may deviate from the print by at most ±1 mm. That is why we recommend bleed and a safety margin (see Print files).
• Size: the size of the finished sticker may deviate from the specified size by at most ±1 mm.
• Quantity: we deliver at least the quantity ordered.
• Large-format prints (banners, textile, roll-up and wall prints): the finished size may deviate by at most ±0.5 % (at most ±5 mm). Textile prints may shrink by at most 1–2 % as a result of washing, ironing or heat.
• Frames and accessories: the manufacturer may make minor changes to the product (for example the shade, packaging or design of individual parts) if this does not affect its intended use or the main dimensions stated on the product page.

9. Delivery terms

• We deliver to all member states of the European Union. For stickers shipping is free.
• For signage and exhibition systems the shipping cost depends on the parcel size (medium or large parcel) and the delivery country. You can find the price table on the Shipping and delivery times page; checkout shows the exact cost before you order. If there are several large parcels in the cart, half the fee is charged for each parcel from the second one.
• We may ship exhibition systems in several parcels; the frame and the print may arrive separately. The order is fulfilled when all parcels have arrived.
• The parcel is delivered by a courier. After dispatch we email you the tracking number.
• Delivery time varies by country, usually 1–5 working days from dispatch.
• Please check the parcel on delivery. If it is damaged, have a report drawn up in the presence of the courier or take photos and write to us within 3 working days. Section 12 applies to hidden defects.
• If the parcel is returned to us because of an incorrect or incomplete address or because you did not accept it, we will send it again; you bear the actual cost of the second shipment.
• If the parcel is lost in transit, we remake or replace the product and send it again, or refund the price, as you choose.
• For consumers, the risk passes when you or a person named by you takes over the product. For businesses, when we hand the product over to the courier.

More about shipping: Shipping and delivery times.

10. Cancelling an order

• You can cancel your order free of charge until you approve the proof. To do so, write to sticker@sticker4y.eu quoting your order number. We refund the full amount within 14 days using the same payment method.
• Production starts after you approve the proof; the order can then no longer be cancelled. Exception: we are in delay under section 7 or 9.

11. Right of withdrawal

Custom (printed) products

Under Section 29(1)(c) of Hungarian Government Decree 45/2014. (II. 26.) – corresponding to Article 16(c) of Directive 2011/83/EU – there is no right of withdrawal for goods made to the consumer’s specifications or clearly personalised. This includes all custom stickers, signage and prints from sticker4y.eu (including the “With print” and “Print only” versions of the exhibition systems), because we make them from your artwork, dimensions and settings. If you order a frame together with a custom print as one item, the item as a whole counts as a custom product. Cancellation is described in section 10; sections 12–14 apply to defective products.

Sample pack, frames without print and accessories

The sample pack and frames bought without print (“Frame only” version) and accessories (for example bag, light, base, weight) are not custom products. As a consumer you can therefore withdraw within 14 days without giving any reason.

• The withdrawal period is 14 days from the day you received the goods. You can also withdraw before receiving the goods.
• Inform us of your decision with a clear statement, by email to sticker@sticker4y.eu or by post to our place of business. You can use the model withdrawal form below. The deadline is met if you send the statement before the 14th day expires.
• Return the goods within 14 days of withdrawal to 9400 Sopron, Baross út 24/A, Hungary. You bear the direct cost of returning them. Large or heavy products (for example walls, counters) cannot be returned by post; the cost of returning them by courier is expected to be in the range of the large-parcel fee under section 9, depending on the country.
• We refund the full amount paid within 14 days of withdrawal using the original payment method. We may withhold the refund until we have received the goods back or you have provided proof that you have sent them back.
• If you have already redeemed the voucher from the sample pack, we deduct its value from the refund.
• Return frames and accessories complete and, if possible, in their original packaging. Checking them as you would in a shop (setting up, looking at them) is allowed.
• You are liable for any loss in value resulting from handling the goods in a way that is not necessary to establish their nature and function.

Businesses have no right of withdrawal.

Model withdrawal form

(If you want to withdraw from the contract, please fill in this form and send it back.)

To: Mikó Tamás, sole trader, 9400 Sopron, Baross út 24/A, Hungary, sticker@sticker4y.eu

I hereby give notice that I withdraw from my contract for the purchase of the following goods: ……………………

Order number: ……… · Ordered on / received on: ………

Name of consumer: ……… · Address of consumer: ………

Signature of consumer (only if this form is notified on paper): ……… · Date: ………

12. Warranty (liability for defects)

When can you make a warranty claim? In the event of defective performance you can make warranty claims against us under the rules of the Hungarian Civil Code.

What rights do you have? At your choice you can request repair or replacement (for custom products this means remaking the product), unless the chosen remedy is impossible or would cause us disproportionate additional costs compared with another remedy. If you did not or could not request repair or replacement, if we did not undertake it or did not complete it within a reasonable time, or if the defect is so serious that an immediate price reduction or withdrawal is justified, you can request an appropriate price reduction or withdraw from the contract. Withdrawal is excluded for an insignificant defect.

Within what period? You must report the defect without delay after discovering it, as a consumer at the latest within two months of discovery. As a consumer you can assert your rights within two years of delivery, as a business within one year.

Do you have to prove the defect? As a consumer, not within one year of delivery: it is presumed that the defect already existed at the time of delivery, unless this presumption is incompatible with the nature of the goods or the defect. After one year you have to prove the defect.

What is not considered a defect?

• content errors in the approved proof (typos, wrong size, wrong artwork);
• quality issues caused by uploaded artwork with too low a resolution, if we pointed this out with the proof;
• deviations within the tolerances under section 8;
• adhesion problems caused by applying the sticker to unsuitable surfaces (for example porous, greasy, wet or silicone-containing) or by incorrect storage.

13. Product liability (product warranty)

As a consumer, in the event of a product defect you can choose to make either a warranty claim or a product warranty claim. We produce the printed products ourselves, so you can also make product warranty claims against us. The frames and accessories of the exhibition systems are made by a contract manufacturer: you can make product warranty claims for them against the manufacturer, whose details we will give you on request.

Under the product warranty you can only request repair or replacement of the defective product. A product is defective if it does not meet the quality requirements in force when it was placed on the market or does not have the properties stated in the manufacturer’s description. You can make the claim within two years of the product being placed on the market; you must report the defect without delay after discovering it. You have to prove the defect.

You cannot make warranty and product warranty claims for the same defect at the same time.

14. Guarantee and sticker4y quality promise

The statutory mandatory guarantee under Hungarian Government Decree 151/2021. (IV. 1.) does not apply to stickers and printed products. If a law prescribes a mandatory guarantee for an exhibition product, we provide it in accordance with that law. In addition to your statutory warranty rights, we promise:

This promise does not restrict your statutory warranty rights; you can also assert them after 14 days.

15. Complaints and defect notifications

• Write to sticker@sticker4y.eu or call us on +36 70 884 1919.
• Give your name, the order number and a description of the fault, and attach clearly visible photos.
• Please keep the defective product until the complaint has been settled. If it is needed for the inspection, we pay for the return.
• We draw up a record of the warranty claim and send it to you electronically. If we cannot settle the claim immediately, we will tell you our position within 5 working days.
• We reply to written complaints within 30 days with a substantive, reasoned answer. We keep the complaint and the reply for 3 years.
• We carry out repair or replacement (remaking) within 15 days wherever possible.

16. Copyright and content of the artwork

• By uploading the artwork you declare that you are entitled to use it and that it does not infringe any third-party copyright, trademark, design or personality rights.
• If a third party makes claims against us because of the artwork, the buyer is liable for the resulting damages and costs in the case of businesses; for consumers the statutory rules apply.
• We use the artwork solely to fulfil your order. We only publish photos of the products with your permission (for example as a reference or on social media).
• We may refuse production if the artwork is unlawful, inciting, glorifies violence, is misleading or illegal, or if we have reasonable grounds to believe that it infringes third-party rights. In that case we refund the amount paid.
• The content of sticker4y.eu (texts, photos, logo, graphic elements) is our intellectual property and may not be copied without permission.

17. Liability

• We are not liable for delays or damage due to reasons beyond our control (force majeure, for example natural disasters, strikes, disruptions at the courier or at PayPal).
• Towards businesses, our liability is limited, as far as legally permitted, to the price of the ordered item and does not extend to lost profit or indirect damage.
• Towards consumers we do not limit our liability beyond the mandatory statutory rules. We never exclude liability for damage resulting from injury to life, body or health, or for damage caused intentionally or through gross negligence.

18. Dispute resolution

Please contact us first – we will try to solve the problem together. If that does not work, as a consumer you have the following options:

• Conciliation body (Békéltető testület): the body competent for your place of residence or stay, or the conciliation body of Győr-Moson-Sopron County competent for our registered address (Győr-Moson-Sopron Vármegyei Békéltető Testület, 9021 Győr, Szent István út 10/a., Hungary). We take part in conciliation proceedings.
• Consumer protection authority: the county government office in Hungary competent for your place of residence.
• Buyers from other EU member states can contact the European Consumer Centres Network (ECC-Net) in their own country.
• Court: the court competent under the rules of civil procedure.

For disputes with businesses, the Sopron District Court (Soproni Járásbíróság) or, where it has subject-matter jurisdiction, the Győr Regional Court (Győri Törvényszék) has jurisdiction.

19. Final provisions

• We may change these Terms. The change applies to orders placed after it comes into force, not to orders already placed.
• If any provision of these Terms is invalid, the remaining provisions remain in force.
• Information about data processing can be found in the Privacy policy, about cookies in the Cookie policy.